Shop Policies

If you are not satisfied with the purchased product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 48 hours of placing your order. You may call, come in person, or write to us.

Cemetery & Funeral Solutions LLC P.O. Box 210143 Nashville, TN 37221

Privacy Policy

We treat all information provided to us as confidential and will not disclose* or sell this information to other parties unless you provide consent.

Phone numbers of recipients and customers are used to help facilitate the orders and arrange for delivery.

Occasionally you may receive a reminder for an upcoming holiday or birthday. If you wish to be removed from our email you will have the opportunity to notify us with each email sent.

*If the recipient contacts us and does not know where the gift is from, we will disclose only the sender’s Name and State without consent. If requested by Law Enforcement we will disclose the order information. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Guarantee

We guarantee fresh and beautiful floral arrangements and quality gifts. If you are not completely satisfied please contact us within 48 hours of delivery using any of these convenient methods listed below, and we will gladly exchange your item, so as to rectify the issue.

Call us Monday through Friday at (615) 559-4060

Order Changes and Cancellations

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. To cancel or change an order that has not been processed, please call (615) 559-4060
Weather: Cemetery & Funeral Solutions is not responsible for delays in delivery of florist-delivered or shipped products caused by severe weather conditions or other acts of God and cannot reimburse delivery fees on such orders.
In the event that a shipped product arrives early, the recipient can enjoy the gift early, but we are unable to offer a discount based on early deliveries.

Funerals

These orders are our very highest priority. If you have ordered too late to make the funeral service we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family.

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Harpeth Hills Memory Gardens, Funeral Home & Cremation Center

9090 Highway 100
Nashville, TN 37221

(615) 646-9292